Returns Label


"LOVE IT OR RETURN IT"

Here at Lillian’s, we have a "Love it or return it" policy. If you don't love it, simply return it for a full refund. Delivery and returns are totally FREE! ❤

ORDER NUMBER

NAME

ORDER DATE

 

 

 

 

UK orders: Return within 14 days.

HOW TO RETURN: -

  1. Print and fill in the returns form.
    1. If you do not have access to a printer copy the information from the form onto a blank piece of paper.
  1. Pack your items.
    1. Package any unwanted items in the original packaging.
    2. Add the return form inside the package.
    3. Ensure you add sender details on the outer package to prevent the package getting lost in the post.
    4. Add the returns address (page 2) to the outer packaging. 
  1. Take to your local post office.
    1. Drop your return off at your local post office and request a postage receipt/proof of posting.
    2. Email a photo of the receipt along with payment details to contact@lilliansonlineboutique.com and postage costs will be refunded.

For our full returns policy, visit Refund policy – Lillian's Online Boutique (lilliansonlineboutique.com)

ITEM

SIZE

QTY

RETURN Yes/No

Reason

Example – Top

M

1

Yes

1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reason codes

  1. Too big
  2. Too small
  3. Doesn’t suit me
  4. Not as pictured or described
  5. Ordered more than one size
  6. Faulty
  7. Incorrect item
  8. Product quality

Please note: - Unfortunately, we cannot accept returns on sale items or gift cards.

https://www.facebook.com/LilliansOnlineBoutique

https://www.lilliansonlineboutique.com/

Return Address
Lillian’s Online Boutique HQ
Upper Annex
The Old Coach House
8 Garden Lane
Chester
CH1 4EN